TERMS AND CONDITIONS

Charlene Walker Legacy | JKZ Enterprises, LLC | charlenewalkerlegacy.com

Last Updated: 2025

Thank you for visiting charlenewalkerlegacy.com (the “Website”). The Website is owned and operated by Charlene Walker Legacy, a brand of JKZ Enterprises, LLC (“we,” “us,” or “our”). These Terms and Conditions govern your use of the Website and all products, services, courses, and digital content offered through it.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE WEBSITE. By accessing or using the Website you signify your agreement to these Terms and Conditions. If you do not agree to these Terms and Conditions you may not use the Website.

Introduction
About Our Products and Services
Intellectual Property
Restrictions on Use — Limited License
Course and Digital Product Access
Refund Policy
AI-Powered Personal Assistant
User Submissions
Links to Other Websites
Disclaimer of Warranties
Results Disclaimer
Limitation of Liability
Indemnification
Privacy
Electronic Communications
Termination
Governing Law and Disputes
Amendment
Miscellaneous Legal Provisions
Contact Us

1. INTRODUCTION

Charlene Walker Legacy is a personal development education brand owned and operated by JKZ Enterprises, LLC, based in Oklahoma, United States. Our Website offers educational courses, digital resources, speaking services, and related content built around the Identity Alignment Method™.

These Terms and Conditions apply to all visitors, users, and customers of the Website regardless of how they access it. In addition, when you purchase any of our products or services you will also be subject to any additional terms, conditions, and policies applicable to those specific products or services. If those terms are inconsistent with these Terms and Conditions, these Terms and Conditions will control unless otherwise stated.

2. ABOUT OUR PRODUCTS AND SERVICES

Charlene Walker Legacy offers the following products and services through the Website:

The Identity Alignment Intensive™ — a self-paced digital course built around the Identity Alignment Method™
Digital resources, workbooks, and study guides
Books and written publications
Keynote speaking and event services
Free trainings, webinars, and opt-in resources

All products and services offered through this Website are for educational and informational purposes only. Nothing on this Website or in any of our products constitutes therapy, counseling, medical treatment, or professional psychological advice. If you are experiencing a mental health crisis or require professional care we strongly encourage you to seek support from a licensed mental health professional.

3. INTELLECTUAL PROPERTY

All content on the Website and within our products — including but not limited to the Identity Alignment Method™, the Identity Alignment Intensive™, the SEED Model, the Neural Reinforcement Loop™, all frameworks, terminology, written materials, video content, workbooks, diagrams, graphics, logos, course structure, and all other proprietary content — is the original intellectual property of Charlene Walker and JKZ Enterprises, LLC and is protected by United States and international copyright and trademark laws.

The Identity Alignment Method™ and Identity Alignment Intensive™ are trademarked names. Any unauthorized use of these names or any associated frameworks, content, or methodology is strictly prohibited and may be subject to legal action.

Our trademarks and intellectual property may not be used in connection with any product or service that is not ours in any manner likely to cause confusion or that disparages or discredits Charlene Walker Legacy or JKZ Enterprises, LLC.

4. RESTRICTIONS ON USE — LIMITED LICENSE

We grant you a limited, non-exclusive, non-transferable license to access and make personal use of the Website and its content. This license does not include any right to:

Copy, reproduce, republish, download, upload, post, transmit, or distribute any content from the Website in any format for any commercial purpose
Modify, adapt, translate, or create derivative works based on any content from the Website
Resell, sublicense, or otherwise exploit any content from the Website for commercial purposes
Use any data mining, scraping, robots, or similar data gathering tools on the Website
Frame or use framing techniques to enclose any trademark, content, or proprietary information from the Website without our express written consent
Use any content from the Website in a way that suggests an association with our products, services, or brand without our express written consent

Any unauthorized use automatically terminates the license granted to you. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

5. COURSE AND DIGITAL PRODUCT ACCESS

Upon purchase of the Identity Alignment Intensive™ or any other digital product, you will receive individual access to that product. This access is personal, non-transferable, and for your individual use only.

You agree not to:

Share your login credentials or account access with any other person
Allow any other person to access the course or digital product using your account
Copy, reproduce, or redistribute any course materials in any format
Teach, resell, or repurpose any of the frameworks, content, or methodology under your own name or brand
Use any part of our products to create a competing product or program

You are solely responsible for all activity that occurs under your account. If you become aware of any unauthorized use of your account please notify us immediately at team@charlenewalkerlegacy.com.

Violation of these terms may result in immediate termination of your access without refund and may be subject to legal action.

6. REFUND POLICY

We stand behind the quality of our products and want you to feel confident in your investment.

Identity Alignment Intensive™ and Digital Courses

If you are not satisfied with your purchase of the Identity Alignment Intensive™ or any digital course you may request a full refund within 7 days of your enrollment date. To request a refund please email team@charlenewalkerlegacy.com within the 7-day window with your name, the email address used at enrollment, and a brief note about your experience. Refund requests received after the 7-day period will not be honored. After the 7-day window has passed all sales are final due to the immediate and full access provided to all digital course materials upon enrollment.

Digital Downloads and Resources

Due to the immediate downloadable nature of digital resources all sales are final unless otherwise stated at the time of purchase.

Speaking and Event Services

Refund and cancellation policies for speaking engagements and event services will be outlined in the specific contract or agreement for those services.

If you have questions or concerns about your purchase please reach out to us at team@charlenewalkerlegacy.com and we will do our best to work with you.

7. AI-POWERED PERSONAL ASSISTANT

Our Website and course platform include access to a Personal Assistant — a custom AI tool built and branded by Charlene Walker Legacy and powered by OpenAI’s ChatGPT platform. When you interact with the Personal Assistant you are communicating with an AI, not with Charlene Walker or a member of the Charlene Walker Legacy team.

Please be aware of the following:

The Personal Assistant is powered by OpenAI and conversations are processed through OpenAI’s platform and subject to their privacy policy and terms of use at openai.com
Do not share sensitive personal information, financial details, or anything you would not want stored on a third party platform
Responses generated by the AI may not always be perfectly accurate — always refer back to the actual course material as your primary source
The Personal Assistant cannot provide personalized coaching, medical, legal, or psychological advice of any kind

If you need direct support from our team please contact us at team@charlenewalkerlegacy.com.

8. USER SUBMISSIONS

If you post reviews, comments, testimonials, or other content on our Website or submit suggestions, ideas, or feedback to us, you grant us a non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, and distribute that content in connection with our business and marketing.

You represent and warrant that any content you submit does not violate the rights of any third party, is accurate, and does not contain any material that is illegal, defamatory, obscene, or otherwise objectionable. We reserve the right to remove or edit any content submitted to the Website at our sole discretion.

9. LINKS TO OTHER WEBSITES

Our Website may include links to third party websites, resources, or services that are not owned or controlled by Charlene Walker Legacy. These links are provided for your convenience and information only.

We are not responsible for the privacy practices, content, security, or accuracy of any third party websites. We do not endorse any third party websites or the products and services offered on them. We encourage you to review the terms of use and privacy policy of any website you visit before submitting any personal information. This Policy applies only to information collected by charlenewalkerlegacy.com and does not apply to any other website even if you access it through a link on our site.

10. DISCLAIMER OF WARRANTIES

THE CONTENT ON THE WEBSITE IS PROVIDED “AS IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW WE DISCLAIM ANY AND ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the servers that make it available are free of viruses or other harmful components. We make no representations or warranties regarding the accuracy, completeness, reliability, or safety of any content on the Website.

The Website and our products and services are not substitutes for the advice and treatment of a licensed health care or mental health professional. We make no representations or warranties and expressly disclaim any liability concerning any action taken following information offered or provided within or through the Website. If you have specific concerns or a situation requiring professional advice you should consult with an appropriately trained and qualified specialist.

11. RESULTS DISCLAIMER

The Identity Alignment Method™ and all associated products and services are built on research-informed principles and have produced meaningful results for many people. However we cannot guarantee specific outcomes for any individual.

Your results will depend on many factors including your personal history, the consistency with which you engage with the material, your life circumstances, and the effort you bring to the process. Testimonials and examples shared on this Website and within our products reflect individual experiences and are not a promise or guarantee of what you will experience. Individual results will vary.

12. LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL CHARLENE WALKER LEGACY, JKZ ENTERPRISES, LLC, OR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS), PERSONAL INJURY, OR PROPERTY DAMAGE OF ANY KIND THAT ARISES OUT OF OR RESULTS FROM: (A) THE USE OF, OR ANY INABILITY TO USE, THE WEBSITE OR ANY CONTENT OR FUNCTIONS THEREOF; OR (B) ANY ACT OR OMISSION BY ANY USER OF THE WEBSITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

In no event shall our total liability to you for all loss, cost, damage, or expense that you may suffer or incur under any theory of liability exceed the amount paid by you, if any, for the product or service giving rise to the claim.

You agree that your participation in any of our products or services is entirely voluntary and that you assume full responsibility for how you engage with and apply the material.

13. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Charlene Walker Legacy, JKZ Enterprises, LLC, and their respective officers, directors, employees, agents, and successors from and against any and all loss, cost, damage, liability, and expense (including reasonable legal fees) arising out of or related to any breach or alleged breach by you of these Terms and Conditions or your use of the Website.

14. PRIVACY

Your use of the Website is also governed by our Privacy Policy which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy at charlenewalkerlegacy.com/privacy-policy to understand our practices.

15. ELECTRONIC COMMUNICATIONS

When you visit the Website or send emails to us you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

16. TERMINATION

These Terms and Conditions are effective until terminated by either you or us. You may terminate these Terms and Conditions at any time by discontinuing your access to and use of the Website and destroying all materials obtained from it.

We may terminate these Terms and Conditions and your access to the Website at any time without cause and without notice at our sole discretion. Upon termination you must cease any access to or use of the Website. Any provisions of these Terms and Conditions that by their nature should survive termination shall survive, including intellectual property provisions, disclaimers, indemnification, and limitations of liability.

17. GOVERNING LAW AND DISPUTES

These Terms and Conditions and any disputes arising from your use of the Website or our products and services shall be governed by the laws of the State of Oklahoma, United States of America, without regard to principles of conflicts of law.

We would always prefer to resolve any concerns directly and in good faith. If you have an issue please reach out to us at team@charlenewalkerlegacy.com before pursuing any other action. Any dispute that cannot be resolved directly shall be subject to binding arbitration in Oklahoma in accordance with applicable arbitration rules, except that we may seek injunctive or other appropriate relief in any court of competent jurisdiction to protect our intellectual property rights.

18. AMENDMENT

We reserve the right, in our sole discretion, to change, modify, add, or delete portions of these Terms and Conditions at any time without prior notice. It is your responsibility to review these Terms and Conditions periodically for any changes. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms and Conditions. The date of the most recent revision will appear at the top of this page.

19. MISCELLANEOUS LEGAL PROVISIONS

We may discontinue or modify the Website at any time and for any reason without notice. We may change the contents, operation, or features of the Website at any time for any reason without notice.

No joint venture, partnership, employment, or agency relationship exists between you and us as a result of these Terms and Conditions or your use of the Website.

If any provision of these Terms and Conditions is found to be invalid or unenforceable under applicable law the remaining provisions will continue in full force and effect. The invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.

Our failure to enforce any provision of these Terms and Conditions or respond to a breach by you shall not constitute a waiver of our right to enforce any other provision or any subsequent breach.

These Terms and Conditions together with our Privacy Policy constitute the entire agreement between you and us regarding the Website and supersede any prior or contemporaneous agreements regarding that subject matter.

20. CONTACT US

If you have any questions about these Terms and Conditions or your use of the Website please contact us at:

Charlene Walker Legacy

JKZ Enterprises, LLC

charlenewalkerlegacy.com

team@charlenewalkerlegacy.com

terms and conditions